Refund Policy
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return.
Return Eligibility
To be eligible for a return, the product must be:
- Unopened and unused
- In the same condition as when you received it
- In its original packaging
- Sealed and untampered with
- Accompanied by your order number, receipt, or other proof of purchase
For health, safety, and quality reasons, we are unable to accept returns or issue refunds for products that have been opened, used, or tampered with.
To request a return, please contact us through our Contact Us page. If your return is approved, we will provide instructions on how and where to send your item.
Items returned without first receiving return authorization may not be accepted.
Damaged, Defective, or Incorrect Items
Please inspect your order when it arrives.
If your item arrives damaged or defective, or if you receive the wrong product, please contact us as soon as possible and provide your order information along with photos of the item and packaging when applicable.
We will review the issue and work with you to provide an appropriate resolution.
Non-Returnable Items
We cannot accept returns for:
- Opened or used products
- Products with a broken or removed safety seal
- Products that have been tampered with
- Products that are not in their original packaging
- Items returned more than 30 days after delivery
Please contact us if you have questions about whether your item is eligible for return.
Exchanges
If you would like a different product, please request a return for the eligible item first. Once the return has been approved and processed, you may place a new order for the product you prefer.
Refunds
Once we receive and inspect your returned item, we will notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Please allow additional time for your bank or credit card provider to process and post the refund.
Original shipping charges and other fees, where applicable, may not be refundable.